CSR Policy
This policy explains clearly what this means for Excool Ltd’s team members, volunteers, clients and visitors. Excool Commercial is a trading body part of Excool Ltd.
About this Policy
This document outlines the commitment which Excool Ltd demonstrates to protect social, environmental and economic factors for the world we all inhabit.
The policies are to ensure the business meets the highest possible standards in all aspects of daily business actions.
This document will be reviewed on an annual basis to continuously strive to improve CSR performance.
Statement of intent
Excool Ltd wants to ensure actions impact the world we live in a positive manner by acting ethically and responsibly.
Environmental
Excool recognises the need to protect the precious natural environment and to be mindful of ways to be as sustainable as possible. When manufacturing, traveling or in the office, Excool will always be looking at ways reduces the carbon output. It also makes good business sense
Minimising the impact on the environment or lives of local people
Using environmentally friendly technologies where possible and always be forward thinking looking at ways to make improvements
To be conscious of printing while in and out of the office. For instance, think before you print on emails, to send presentation ahead of meetings rather than printing the documents
Innovation of new technology in the manufacturing process to decrease the impact on the environment
Recycling process in the offices and factories with training and notices to promote the team to recycle
Planning travel while considering the environment and using public transport, walking or cycling where possible.
Charity and community
Excool understands the importance of supporting charitable causes to help support others, increase social awareness and help bond colleagues.
Excool supporting local charities to help support the local community to help causes that are relevant to the team
Charitable giving to be encouraged throughout the business
Our People
Finding, supporting and nurturing the team throughout their journey at Excool and to make the working environment a positive experience.
Ensuring equal opportunities are met when recruitment and selection is being carried out
Excool is committed to ensuring the team have the necessary skills and knowledge to perform their jobs effectively and contribute towards the efficient running of the company
Excool will not discriminate in the provision of training
Communication is key and Excool will ensure to provide effective communication to all team members
Encouraging the team to contribute to the development of the business with ideas and improvements
All reasonable steps will be taken to ensure the health and safety of all whilst at work
It is the duty of the Excool team to conform to the company health and safety codes of practice and to co-operate with the company in meeting the relevant statutory obligations
Safety is paramount, it can only be achieved by positive actions and teamwork at every level in the business.
Clients
Excool is committed to providing the highest level of service and is driven by developing long term, loyal relationships with all our valued client. It’s the policy to act with the utmost integrity when dealing with current or potential clients.
Excool understands the importance of client care and to ensure all have a positive experience
Providing the highest level of service with the utmost integrity and respecting local customs
Excool always striving to improve customer satisfaction and experience with new innovations
Consistently producing quality products in a safe and inclusive environment
Having clear communication channels and adapting within reason when needed.
Business ethics
The Excool team is to conduct business with integrity at all times when dealing with any stakeholder internally or externally, including but not limited to employees, team members, customers, suppliers and competitors.
Excool is dedicated to ensuring there is no modern slavery (Modern Slavery Act 2015) or human trafficking in the supply chain or within any aspect of the business.
Ensuring equal opportunity employment and abiding by all fair labour practice, then supporting diversity and inclusion throughout the business.
Following anti-bribery and anti-corruption practices.
At all times respecting and having fair dealing with all stakeholders internally and externally.
Suppliers and partners
Excool is committed to working with suppliers and partners that recognise the utmost importance for suppliers to meet or exceed the recognised standards for the welfare of workers and labour conditions.
Choosing local suppliers where possible, and if not working with UK bases businesses
All suppliers and partners operating in line with the Bribery Act 2010
Excool are committed to paying all stakeholders internally and externally correctly and on time
Ideally working with suppliers and partners with CSR policies in place
Excool to have clear communication with suppliers and partners
Reporting
To report on the suppliers and partners of Excool to fully understand their CSR policies
Monitoring to ensure a safe working environment and further understanding ways to make improvements.
Annual reporting on charity giving and activities.
Observing feedback to ensure the best possible service and products are being offered to all stakeholders internally or externally, including but not limited to employees, team members, customers, suppliers and competitors.
